ITIL® LIFECYCLE MODULE TRAINING

The Service Lifecycle Modules expose interested individuals to essential aspects of marketing, operations, and organization management useful to appreciate the concerns of their business counterparts within a Service Management context.

Each module of the Lifecycles series covers an introduction to the Services Lifecycle, the principles, processes, functions and activities within that stage of the ITILs Service Management Lifecycle, along with technology and implementation considerations.

ITILs Lifecycle stream approaches from the management perspective of an organization. These modules focus on executing and implementing a complete stage of the Service Lifecycle.

In general, the modules in this stream may be more suited to those with managerial responsibility looking at the overall IT Service Management picture.

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ITIL® Lifecycle module Training's Information

Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Operation areas:

  • ITIL Service Transition
  • ITIL Service Operation

This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Operation domain of the ITIL® Service Lifecycle. These include:

  • Service Desk personnel and Management
  • Technical Support personnel and Management
  • Data Center Operations personnel and Management
  • Security Operations personnel and Management
  • Application Support Personnel and Management
  • Project and Program Managers looking to better integrate Operational Readiness

ITIL Foundation Certificate in IT Service Management along with IT or ITSM operational experience.

An optional eight-question, ninety-minute, closed book, multiple choice, multi-part, scenario based examination is administered by an independent proctor at the end of the course. Certification is through ACQUIROS. Candidates must have attended an accredited training course (instructor led or online) to sit for the exam. Each student will be awarded three credits towards ITIL Expert® certification upon successful completion of the exam.

Why to choose Global Training Hub?

Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

Why service Strategy is important ?

By completing this course ,Individual will earn 3 ITIL Credits

What is the importance of ITIL Practitioner Certification?

ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL Practitioner is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM).

Who is the Exam body for ITIL Practitioner ?

EXIN/Peoplecert

How individual is benefited from ITIL Practitioner ?

ITIL® Practitioner prepares individuals for a broad range of challenges faced within ITSM, equipping them with practical guidance, confidence and know-how to adopt and adapt the ITIL framework according to an organization’s requirements. ITIL Practitioner is complementary to and fits in with the current ITIL qualification scheme. ITIL Practitioner is not a prerequisite for the ITIL Intermediate Level qualifications.

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Available Courses

All quoted prices are GST Exclusive for consumers who pay no GST or can recover GST. The current rate of GST is 10% for consumers that are required to pay GST. * * All listed course bookings are subject to availability; The website is updated regularly due to the dynamic nature of our industry. Course availability can only be confirmed when you have received a course confirmation email containing your joining instructions and once payment has been authorised and collected. To check the availability of courses in real time, please call 1300 19 19 75.

Global Training Hub® is the registered trade mark under partnership with global training organisations.

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